Syntelligent Analytic Solutions, LLC, a SDVOSB and HUBZone Small Business Concern, is a professional services and consulting firm catering to Government and private sector customers. We provide highly qualified professionals who work in partnership with our clients to provide unique, creative and innovative professional, management and technical services and solutions in the areas of: Program Management & Support, Analytic & Intelligence Operations, Information Technology, Security Operations and Business Consulting.
⦁ Plans network layouts and configures systems to user environments.
⦁ Analyzes network topologies and traffic and capacity requirements.
⦁ Supports the acquisition of hardware and software as well as subcontractor services as needed.
⦁ May provide technical support and troubleshooting to users.
⦁ May perform network administration duties.
⦁ Provides guidance and work leadership to less-experienced network personnel and may have supervisory responsibilities.
⦁ Serves as technical team or task leader.
⦁ Maintains current knowledge of relevant technology as assigned.
⦁ Participates in special projects as required.
⦁ Meet with various customers to determine strategic video and telephony needs
⦁ Maintain proper documentation of systems configurations, to include drawings and standard operating procedures
⦁ Review reports and logs for problems and identify appropriate solutions to include developing work flow for lower tier support levels
⦁ Provide primary and backup support in maintenance of Video and UC hardware and software.
Required Security Clearance: