Syntelligent Analytic Solutions, LLC

  • Comms Subject Matter/Functional Expert - Level 4

    Job Locations US-DC-Washington
    # of Openings Remaining
    Information Technology
  • Overview

    Syntelligent Analytic Solutions, LLC, a SDVOSB and HUBZone Small Business Concern, is a professional services and consulting firm catering to Government and private sector customers.  We provide highly qualified professionals who work in partnership with our clients to provide unique, creative and innovative professional, management and technical services and solutions in the areas of: Program Management & Support, Analytic & Intelligence Operations, Information Technology, Security Operations and Business Consulting.


    Syntelligent is seeking a Communications Subject Matter/Functional Expert - Level 4 with an active TS/SCI clearance for awarded/funded work in Washington, D.C.
    The successful candidate will be responsible for the design and development of voice, video, radio-frequency, and/or data communications networks.Provides expert level analysis of voice, video, radio-frequency, and/or data communications networks, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites and configuring communication media with concentrators, bridges, and other devices.

    ⦁ Plans network layouts and configures systems to user environments.

    ⦁ Analyzes network topologies and traffic and capacity requirements.

    ⦁ Supports the acquisition of hardware and software as well as subcontractor services as needed.

    ⦁ May provide technical support and troubleshooting to users.

    ⦁ May perform network administration duties.

    ⦁ Provides guidance and work leadership to less-experienced network personnel and may have supervisory responsibilities.

    ⦁ Serves as technical team or task leader.

    ⦁ Maintains current knowledge of relevant technology as assigned.

    ⦁ Participates in special projects as required.

    ⦁ Meet with various customers to determine strategic video and telephony needs

    ⦁ Maintain proper documentation of systems configurations, to include drawings and standard operating procedures

    ⦁ Review reports and logs for problems and identify appropriate solutions to include developing work flow for lower tier support levels

    ⦁ Provide primary and backup support in maintenance of Video and UC hardware and software.


    ⦁ Administration of Linux and Windows Operating systems as it relates to UC architecture.
    ⦁ Strong analytical, reasoning, organization, time management and problem solving skills. Ability to meet strict deadlines.
    Must have experience with:
    ⦁ UCCX - Cisco Unified Contact Center Express
    ⦁ UCCE - Cisco Unified Customer Contact Enterprise
    ⦁ CUCME - Cisco Unified Communications Manager Express

    ⦁ Experience in Voice and Video Engineering, Infrastructure including Design, Maintenance, Support, Deployment, Implementation, and Systems Engineering.
    ⦁ Advanced knowledge in Cisco Unified Communications Systems, CUCM - Cisco Unified Communication Manager - Cisco Unified Call Manager, Cisco Call Manager, Cisco Voice DR, VoIP, Voice Engineering, Video Conferencing and Collaborative Tools, integrating video into Cisco Call Manager, Cisco Prime Collaboration Cisco Voice and Video Collaboration Systems, Cisco Voice Cluster, Cisco Voice DR.
    ⦁ Experience with Cisco Data Networking switching and routing but expertise is in Voice, VoIP, and DVTC
    ⦁ QoS Quality of Service
    ⦁ Cisco Unity Connection
    ⦁ VCS
    ⦁ Streaming Video
    ⦁ Tandberg and Cisco Video devices including end points and Mutli-point Control Units (MCU)s
    DoD 8570 compliance or information assurance certification (REQUIRED)
    Required Education and Experience:
    • HS/GED + 12 years 
    • Associates Degree + 10 years 
    • Bachelor’s Degree + 8 years 
    • Master’s Degree + 6 years 
    • PhD + 4 years 

    Required Security Clearance:

    • Position requires active TS/SCI clearance with ability to obtain CI Poly
    Online applications only, please.


    When we review candidates' information, we are looking for the best matches for the position based on the qualifications listed in the job posting. If your skills and experience appear to match an open position, a recruitment services professional or a hiring manager may contact you.


    Syntelligent Analytic Solutions, LLC is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of the company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are a qualified disabled veteran or individual with a disability and need reasonable accommodation to use or access our online system, please contact our Human Resources at 540-736-4570, Extension #2


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed